Last modified: August 29, 2021
RewardUp Inc. and our affiliates and subsidiaries (“Company” or “We” or“Our”) respect your privacy and are committed to protecting it by complying with this policy.
This policy describes:
Privacy laws in Canada generally define “personal information” as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include business contact information, including your name, title, or business contact information.
This policy applies to information we collect, use, or disclose about you:
Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Website and/or mobile applications or mobile applications. By accessing or using this Website and/or mobile applications and/or mobile applications, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time. Your continued use of this Website and/or mobile applications and/or mobile applications after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.
We collect and use several types of information from and about you, including:
We use different methods to collect your information, including through:
The information we collect directly from you on or through our Website and/or mobile applications or Third Party Website and/or mobile applications may include:
Merchants may also provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website and/or mobile applications, social media, or transmitted to End Users of the Website and/or mobile applications, or third parties (collectively, “Merchant Promotions”). Merchant Promotions are posted on and transmitted to others at Merchants’ own risk. We do not moderate the content of Merchant Promotions, so we cannot guarantee the content that will be viewed by the End User. Any concerns an End User may have about the content of a Merchant’s Promotion should be communicated directly to the Merchant. Additionally, we cannot control the actions of the End Users of the Website and/or mobile applications with whom the Merchants may choose to share Merchant Promotions. Therefore, we cannot and do not guarantee that unauthorized persons will not view Merchant Promotions.
The information we collect automatically is statistical data and may include personal information, and we may maintain it or associate it with personal information we collect in other ways, that you provide to us, or receive from third parties. It helps us to improve our Website and/or mobile applications and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
You can opt-out of several third-party ad servers' and networks' cookies simultaneously by using an opt-out tool created by the Digital Advertising Alliance of Canada (https://youradchoices.ca/en/tools). You can also access these Website and/or mobile applications to learn more about online behavioural advertising and how to stop Website and/or mobile applications from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.
We do not control these third parties' tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
We use information that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you, as permitted by law. If you do not want us to use your information in this way, please use the unsubscribe mechanism at the bottom of our e-mails.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose your personal information:
We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website and/or mobile applications improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.
By submitting your personal information or engaging with the Website and/or mobile applications or Third Party Website and/or mobile applications, you consent to this transfer, storage, or processing.
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
The security of your personal information is very important to us. We use technological, procedural, physical, electronic, and administrative measures designed to (i) ensure the confidentiality, security, integrity and availability of your personal information; (ii) protect against any anticipated threats or hazards to the security and integrity of your personal information; and (iii) protect against any accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website and/or mobile applications, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website and/or mobile applications. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website and/or mobile applications.
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
Without limiting the foregoing, we agree that we will permanently and securely delete any End Consumer data or Merchant data we have stored when a Merchant uninstalls or discontinues its use of our Website and/or mobile applications, and such Merchant or End User will be provided with a one hundred and eighty (180) days to obtain any such consumer data, Merchant data, or End User data, as applicable.
Our Website and/or mobile applications is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website and/or mobile applications. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website and/or mobile applications or on or through any of its features/register on the Website and/or mobile applications, make any purchases through the Website and/or mobile applications, use any of the interactive or public comment features of this Website and/or mobile applications, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.
You can review and change your personal information by logging into the Website and/or mobile applications and visiting your account profile page.
If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an email at email@example.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account on our Website and/or mobile applications. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. While we can delete your personal information from our records and our Website and/or mobile applications, we cannot delete any of your personal information that has been sent to the Merchant. In order to have your personal information deleted from the Merchant’s records, please contact the Merchant directly with your deletion request.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. Examples of such exceptions include:
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at firstname.lastname@example.org. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.
We do not sell your personal information and we comply with CCPA requirements; but RewardUp may use your personnel information in the following ways:
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request.
To exercise your rights or to obtain more information, you may contact us:
Attn: Privacy Officer
1 Yonge St, #1801, Toronto, ON, M5E 1W7
We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact our Privacy Officer using the contact information listed above.